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Wedgehead Pinball Podcast
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Episode 111 - The State of Modern Operating

PodcastAnalysis updated yesterday1 hr 3 min listen

Highlights

  • Modern games dominate location placement primarily because they're easier to acquire and market, not because they inherently earn better than classics
  • Dune, Harry Potter, and Labyrinth have been top-five earning games consistently, often outperforming recent high-profile Stern releases
  • Older games (pre-LCD, Williams solid states) require different maintenance but are not inherently less reliable than new Sterns when properly maintained
  • Stern's InsiderConnect significantly improved earnings after initial skepticism; monthly leaderboards drive player engagement
  • Manufacturers don't prioritize operator profitability or serviceability; new release allocation favors LE buyers over location operators
  • Stern is the only major manufacturer with dedicated location support programs (Stern Army, Michael Grant), though operator care remains inconsistent
  • Keith Elwin designs (Jaws, King Kong, Jurassic Park) significantly underperformed financially despite critical acclaim
  • Dune is 'the best game from any manufacturer in at least five years if not longer'

Notable quotes

I can't tell you the last time doing audits and stuff that a new Stern was in the top five. It's been months.
Alan (Wedgehead owner)
I don't think manufacturers care that much...I don't think that when I speak to a manufacturer, they care that these scoop switches in these Stern games are trash.
AJ (Flip a Coin operator)
Dune was more expensive than Labyrinth and I'm never gonna expect Dune to make its money back and that's okay...I'm doing it because I want that game I like that game
Alan
It's been months since a new Stern was in the top five [earners]...Kong fell on its face. That game was...you know how I feel about LWM games.
Alan
People are looking for the new games they like the new games and that's okay...you have to keep things fresh
AJ
Harry Potter...it's not a great game no it's not...but the theme...people just gravitate towards it
Alan
I didn't do Metallica we didn't do walking dead...our players...they're like nah it's not where it's at
AJ
Everything's easier now...for the new stuff. And I think that's a lot of it.
AJ

Entities

  • Barrels of Fun· company
  • Chicago Gaming Company· company
  • Jersey Jack Pinball· company
  • Stern Pinball· company
  • Dune· game
  • Dungeons & Dragons· game
  • Godzilla· game
  • Harry Potter· game
  • Jim Henson's Labyrinth· game
  • Jurassic Park· game
  • King Kong· game
  • Metallica (Pro)· game
  • Pulp Fiction· game
  • Star Wars (LE)· game
  • Walking Dead (Remastered)· game
  • Flip a Coin· organization
  • Wedgehead Pinball Podcast· organization
  • AJ· person
  • Alan· person
  • Keith Elwin· person
  • Roads· person

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